E-commerce Giants Take Distinct Approaches

### Alibaba’s Strategic Pivot to AI: A New Era in Tech and E-commerce

In a bold move to redefine its future, Alibaba Group Holding Ltd. is intensifying its focus on artificial intelligence (AI), marking a significant shift in its business strategy. Recent developments showcase Alibaba’s aggressive push into AI, from launching new AI-powered applications to significant investments in AI infrastructure. This strategic pivot comes amidst a backdrop of fluctuating stock prices, policy changes in its e-commerce platforms, and a broader economic context affecting Chinese tech stocks. This article delves into Alibaba’s latest AI initiatives, their impact on its business operations, and the broader implications for the tech industry.

#### Alibaba’s AI Ambitions: From Quark to QwQ

Alibaba’s commitment to AI is evident in the launch of Quark, an all-in-one AI assistant that has received positive feedback in China. Quark, powered by Alibaba’s Qwen reasoning AI model, has been transformed from a simple online-search and cloud-storage tool into a comprehensive AI assistant designed for general users. Industry insiders, including Charles Zhao Chaoyang, founder of Chinese internet portal Sohu, have praised its ability to judge user intentions and deploy functions to complete tasks efficiently (South China Morning Post).

Furthering its AI endeavors, Alibaba introduced QwQ, a 32-billion-parameter “reasoning” model that the company claims outperforms DeepSeek’s R1 in certain benchmarks. Despite its smaller size, QwQ’s performance in spatial reasoning and coding challenges has been notable, though it struggles with mathematics and complex problem-solving. This model represents Alibaba’s effort to optimize large language models (LLMs) through reinforcement learning and integrated verification systems (The Register).

#### Financial Performance and Strategic Investments

Alibaba’s financial results for Q3 2025 reflect the positive impact of its AI initiatives. The company reported a significant year-over-year increase in net income, despite a write-off of RMB 6,171 million. Alibaba’s stock saw a 69% jump, attributed to its robust financial performance and strategic investments in AI and cloud computing. The company announced a RMB 380 billion investment in these areas over the next three years, signaling its commitment to becoming a leader in AI technology (Simply Wall St).

#### E-commerce and Policy Changes

In the realm of e-commerce, Alibaba’s 1688 platform announced the elimination of its “refund only” policy, a move aimed at balancing buyer and seller interests. This change reflects a broader industry trend to address concerns over fraudulent refund claims and improve the overall e-commerce experience (TechNode).

#### Market Challenges and Stock Performance

Despite its AI successes, Alibaba, along with other Chinese tech giants like Tencent and Futu Holdings, experienced stock declines due to broader market dynamics. Disappointment over the People’s Bank of China’s decision to hold interest rates and a cautious note from Wall Street analysts contributed to a 4.3% drop in Alibaba’s stock. This event underscores the challenges faced by Chinese tech companies amid economic uncertainties and policy fluctuations (The Motley Fool).

#### Leadership and Vision

Jack Ma’s influence on Alibaba’s pivot to AI cannot be overstated. His vision has been instrumental in rehabilitating the company’s image and strategic direction, positioning Alibaba as a leader in AI technology. This shift is seen as a crucial step in enhancing Alibaba’s competitive edge and driving future growth (Financial Times).

#### Conclusion

Alibaba’s strategic pivot to AI represents a transformative phase in its journey, aiming to leverage AI technology to enhance its business operations and user experience. The launch of Quark and QwQ, coupled with substantial investments in AI infrastructure, underscores Alibaba’s commitment to becoming an AI-centric company. While challenges remain, including market volatility and policy changes, Alibaba’s focus on AI positions it well for future growth and innovation in the tech industry.

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